We are committed to protecting your privacy and processing your personal data responsibly. This privacy policy describes how we collect, use and share your personal information when you use our website. www.lovafrika.com.
Information collection and use
When you use our website, we may collect the following types of information:
- Account information: We may collect personal information such as your name, e-mail address, postal address and telephone number when you create an account on our site. www.lovafrika.com.
- Payment information: We may collect payment information, such as your credit or debit card details, in order to process the transactions you make on our site. www.lovafrika.com.
- Ordering information: We may collect information about the products you order on our website, such as the name of the products, the price and the quantity ordered.
- Browsing information: We may collect information about your use of our site. www.lovafrika.com, the information we collect is used to help us improve the way we treat your personal information, such as the pages you visit, the time you spend on our website and the links you follow.
- Location information: We may collect information about your geographical location if you have activated geolocation on your device.
We use this information to :
- Manage your account on our website.
- To process the transactions you carry out on our website.
- To improve our website and personalise your experience.
- Communicate with you about your account and transactions.
- To send you promotional offers and marketing communications, if you have agreed to receive them.
Information sharing
We will never sell your personal information to third parties. However, we may share your personal information with the following types of third parties:
- Service providers: We may share your personal information with third-party service providers who help us manage our website and process your transactions.
- Business partners: We may share your personal information with business partners to provide you with offers and promotions.
- Legal compliance: We may disclose your personal information if we are required to do so by law or if we believe that disclosure is necessary to protect our legal rights.
Data security
We take reasonable steps to protect your personal information against loss, misuse and unauthorised access, disclosure, alteration and destruction. However, no security system can guarantee 100% protection against all security threats.
Your legal rights
You have the right to request access to, correct, delete or restrict the processing of your personal information held by us. You also have the right to object to our processing of your personal information or to withdraw your consent at any time. To exercise these rights, please contact us at the following email address: contact@lovafrika.com